Privacy Policy

Last updated: 10 November 2026

This policy explains what personal information Belasite collects, why, and what you can do about it.

Information about you (our customers)

• Account details: your username, email address and password (stored in a scrambled, one-way form we cannot read).
• Your sites: the content, images and business details you add.
• Technical data: standard server logs (such as IP address, browser and pages requested) used to keep the service secure and working. Logs are kept for a limited time.

We use this information to provide the service, send you account emails (such as password resets and form notifications), keep the service secure, and comply with the law. We do not sell your information or use it for advertising.

Information about visitors to sites built with Belasite

• Form submissions: when a visitor fills in a contact, booking or newsletter form, the details they enter (such as name, email, phone and message) are stored and sent to the owner of that site. The site owner decides how to use them; we handle them on the owner’s behalf.
• Visit counts: we count page views per day for each site. We do not use tracking cookies or build profiles of visitors.
• Spam protection: a visitor’s IP address is held briefly (up to 10 minutes) to limit repeated form submissions, and is not stored with the submission.

Cookies

We use only the cookies needed for the service to work: a session cookie to keep you logged in and a security cookie that protects forms. We do not use advertising or analytics cookies.

Services we use

We share information only with providers that help us run the service, under contracts that protect it: hosting ([Render]), image storage ([Cloudflare]) and email delivery ([your email provider]). Sites may also load content from Google Fonts, Unsplash images, and, if the site owner adds them, Google Maps, YouTube or Vimeo. Those services receive the visitor’s IP address when the content loads.

How long we keep information

We keep your account and site content while your account is open. Form submissions are kept until the site owner deletes them or deletes the site. When you delete your account, we delete your information within 30 days, apart from backups, which expire on a rolling basis.

Your rights

You can see and change most of your information in the app. You can also ask us for a copy of your information, or ask us to correct or delete it, by emailing support@belasite.com. If you submitted a form on a site built with Belasite, please contact that site’s owner first; we will help if needed.

Depending on where you live (for example the EU, UK or California), you may have additional rights, including the right to complain to a data protection authority.

Security

All connections use HTTPS, passwords are never stored in readable form, and access to data is limited to people who need it to run the service. No system is perfectly secure; if a breach affects your information, we will tell you as required by law.

Children

The service is not intended for children under 16, and we do not knowingly collect their information.

Changes

If we make significant changes to this policy, we will tell you by email or in the app.

Contact

[Your business’s legal name and address]
Email: support@belasite.com